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Pharmacies are able to provide advice about many ailments - you can buy over the counter remedies to ease the symptoms of coughs, colds and viruses.

NHS 111
Call 111| when you need medical advice fast but it is not an emergency.

Urgent Treatment Centres (UTCs)

Urgent Treatment Centres (UTCs) can treat cuts, sprains, bites, infected wounds and other minor injuries and ailments.
Penrith Hospital - open 24 hours
Keswick Hospital - 8:30-19:00

Primary Care Centre
Workington Hospital - 8:00 - 20:00

Community Hospitals

  • Alston (Ruth Lancaster James) Community Hospital
  • Brampton War Memorial Hospital
  • Cockermouth Community Hospital
  • Keswick Community Hospital
  • Maryport Victoria Cottage Hospital
  • Penrith Community Hospital
  • Wigton Community Hospital
  • Workington Community Hospital

GP Surgeries
Find out more about GP Surgeries Here|


The Cumberland Infirmary - Newtown Road, Carlisle, CA2 7HY

West Cumberland Hospital - Homewood Road, Whitehaven, CA28 8JG

Information about Patient Choice|

Extended Access to Primary Care appointments

From the 1st of October we will be offering extended access primary care appointments.

These are for routine appointments at times when people who may struggle to get to see their GP or practice nurse in traditional working hours can access routine care.

This will be provided in two ways: 

  • All appointments at weekends and bank holidays will be provided through Cumbria Health On Call (CHOC).

  • Weekday appointments will be provided by groups of GP practices working together on an ICC Footprint (except the Eden and Carlisle networks which will be provided by CHoC).

Both weekend and weekday appointments are booked in the usual way, via the patients’ own practice.

This service has been running in Workington for some time and will continue in the same way as before.

It means patients will be unlikely to see their own GP and they may have to attend another site.

This does not change how people seek and access healthcare if they have an urgent need.

Patients will be offered the appointments when they contact their own practices. It will be explained why the doctor or practice nurse might not be their own and why they may have to travel to a different location. For these booked and planned appointments the extended access primary care team will have access to the patients notes.

The service is being promoted through practices including leaflets, posters and information on practice websites.

This represents a substantial new investment of £960k in 2018/19 (rising to £1.724m in 2019/20) and an additional 187 hours per week in our primary care service and our GP and primary care teams were involved in helping us design this model.

This has been a challenge for primary care which is already under considerable pressure with high vacancy rates. We are grateful for the hard work and involvement of our colleagues in designing and delivering this additional service.

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