Services in your area

Within Cumbria there are also four larger hospitals which provide more specialist health services such as A&E, children's wards, theatre, intensive care units amongst others. These are called acute hospitals.

In North Cumbria the two acute hospitals, Cumberland Infirmary and West Cumberland Hospital, are operated by North Cumbria University Hospitals NHS Trust|

Cumberland Infirmary (Carlisle)
Newtown Road
Carlisle
Cumbria
CA2 7HY
Tel: 01228 523444

West Cumberland Hospital (Whitehaven)
Homewood
Hensingham
Whitehaven
Cumbria
CA28 8JG
Tel: 01946 693181

In South Cumbria the two acute hospitals, Furness General and Westmorland General, are operated by University Hospitals of Morecambe Bay NHS Foundation Trust|

Furness General Hospital (Barrow)
Dalton Lane
Barrow-In-Furness
Cumbria
LA14 4LF
Tel: 01229 870870

Westmorland General Hospital (Kendal)
Burton Rd
Kendal
LA9 7RG
Tel: 01539 732288

(No A&E unit, instead a Primary Care Assessment Centre handling minor injuries)

Cumbria Partnership NHS Foundation Trust| runs community health services and mental health services in Cumbria.

Community Hospitals

There are nine community hospitals and four 'Step-Up Step-Down" units across Cumbria providing a range of services which include inpatient facilities, day hospitals, minor injuries units and outpatient departments.  No two hospitals are the same because of the history, geography and needs of the local population. Inpatient care is provided to adults over the age of 16 years who are medically stable. Care is planned and delivered by nurses and therapists. Medical cover is provided by GPs. The service is available for all eligible adults who require 24 hour care, along with therapeutic or nursing interventions for a short period of time. Through a model of enablement, patients will receive rehabilitation, nursing and appropriate medical based interventions.  

Contact Details for Community Hospitals:

Ruth Lancaster James Hospital, Church Road,  Alston, Cumbria, CA9 3QX
View the location of Ruth Lancaster James Hospital, Alston on a map
|Tel: 01434 381218 Fax: 01434 382134
Email: alston-reception@ncumbriapct.nhs.uk|

Brampton War Memorial Hospital, Tree Road, Brampton, Cumbria, CA8 1TX
View the location of Brampton War Memorial Hospital on a map
|Tel: 01228 608345 Fax: 016977 41607
Email: brampton-reception@ncumbriapct.nhs.uk| 

Cockermouth Community Hospital, Isel Road, Cockermouth, Cumbria, CA13 9HT
View the location of Cockermouth Hospital on a map
|Tel: 01900 705770 (ward number) Fax: 01900 828698

Mary Hewetson Cottage Hospital, Crosthwaite Road, Keswick, Cumbria, CA12 5PH  
View the location of Mary Hewetson Cottage Hospital on a map
|Tel: 01768 245 678 Fax: 01768 767 007
Email:keswick-reception@ncumbria.nhs.uk  |

Victoria Cottage Hospital,Ewanrigg Road,Maryport,Cumbria,CA15 8EJ
View the location of Victoria Cottage Hospital on a map
|Tel: 01900 812634 Fax: 01900 815822

Millom Community Hospital, Lapstone Road, Millom, Cumbria, LA18 4BY
View the location of Millom Hospital on a map
|Tel: 01229 402600 Visiting times 3pm - 5pm and 7pm - 8pm Seven days a week

Penrith Community Hospital, Bridge Lane, Penrith, Cumbria, CA11 8HX
View the location of Penrith Hospital on a map
|Tel: 01768 245 555 Fax: 01768 245 302
Email: penrith-reception@ncumbria.nhs.uk|

Wigton Community Hospital, Cross Lane, Wigton, Cumbria, CA7 9DD
View the location of Wigton Hospital on a map
|Tel: 016973 66600 Fax: 016973 66601 
Email: wigton-admin@ncumbria.nhs.uk |

Workington Community Hospital, Park Lane, Workington, Cumbria, CA14 2UF
View the location of Workington Community Hospital on a map
|Tel: 01900 705000

Step-Up Step-Down Units:

Reiver House, Newtown Road, Carlisle, CA2 7HY
Tel: 01228 608174  Fax: 01228 592755

Copeland Unit, West Cumberland Hospital, Hensingham, Whitehaven, CA28 8JG
Tel: 01946 693181

Langdale Unit, Westmorland General Hospital, Burton Road, Kendal, LA9 7RG
Tel: 01539 732288
 
Abbey View FGH, Dalton Lane, Barrow, LA14 4LF
Tel: 01229 491182   Fax: 01229 491177

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From the 1st of October we will be offering extended access primary care appointments.

These are for routine appointments at times when people who may struggle to get to see their GP or practice nurse in traditional working hours can access routine care.

This will be provided in two ways: 

•                    All appointments at weekends and bank holidays will be provided through Cumbria Health On Call (CHOC).

•                    Weekday appointments will be provided by groups of GP practices working together on an ICC Footprint (except in the Eden and Carlisle networks which will be provided by CHoC).

Both weekend and weekday appointments are booked in the usual way, via the patients’ own practice.

This service has been running in Workington for some time and will continue in the same way as before.

It means patients will be unlikely to see their own GP and they may have to attend another site.

This does not change how people seek and access healthcare if they have an urgent need.

Patients will be offered the appointments when they contact their own practices. It will be explained why the doctor or practice nurse might not be their own and why they may have to travel to a different location. For these booked and planned appointments the extended access primary care team will have access to the patients notes.

The service is being promoted through practices including leaflets, posters and information on practice websites.

This represents a substantial new investment of £960k in 2018/19 (rising to £1.724m in 2019/20) and an additional 187 hours per week in our primary care service and our GP and primary care teams were involved in helping us design this model.

This has been a challenge for primary care which is already under considerable pressure with high vacancy rates. We are grateful for the hard work and involvement of our colleagues in designing and delivering this additional service.

The new balanced scorecard gives an assessment of Clinical Commissioning Groups (CCGs) for the first quarter of the year - April to June 2013, as part of an annual assurance process carried out by NHS England.

This is to ensure that CCGs are able to commission safely, use their budgets responsibly, and exercise their functions to improve quality, reduce inequality and deliver improved outcomes within the available resources.

NHS Cumbria CCG have chosen to publish our Quarter One scorecard to enable people living in Cumbria to see how the new organisation is performing, and where we need to improve. 

Standards have deliberately been set high by NHS England to enable the appropriate assurance conversation to take place and the presence of a number of amber/red and red domain ratings is not indicative of CCG failure.  Because it is a new process further refinements and adjustments will continue to be made to the scorecard for future quarterly assessments.

The Domains shown on the scorecard  cover a range of areas:
Domain 1: Are local people getting good quality care? This includes quality standards in our main local health services, both hospital and community, such as hospital acquired infection rates and being cared for in single sex accommodation.
Domain 2: Are patient rights under the NHS Constitution being promoted?  This looks at whether commissioned health services are meeting patients’ rights as set out in the constitution, such as the right to commence treatment within 18 weeks of referral or within 62 days where cancer is diagnosed.
Domain 3: Are health outcomes improving for local people?  This covers a range of outcomes such as reducing numbers of early deaths (compared to the national average age at death), and enabling patients with chronic illnesses to avoid hospital admission with better management at home.  In this quarter the CCG has been measured on the level of healthcare associated infection (HCAIs) and the proportion of responses to the new Friends and Family Test (FFT).  HCAI’s in Cumbria were higher than the target set and responses to the FFT were below the required level so this domain has been measured as red.
Domain 4: Are CCGs commissioning services within their financial allocations? This domain relates to ensuring that the CCG does not overspend and relates to the CCG value that “The Cumbrian health pound is finite and can only be spent once”.
Domain 5:  Are conditions of CCG authorisation being addressed and removed?  This domain relates to the original requirements placed on CCGs to enable them to be authorised by NHS England as capable health care commissioning organisations. 

NHS Cumbria CCG was authorised to commence its role in April 2013 with no conditions and is therefore not applicable for Cumbria. Other than Domain 3, the other domains of the Balanced Scorecard are amber/green or amber/red indicating that, although there are positive aspects for Cumbria there is much for the CCG and all other NHS organisations in Cumbria to do to achieve the high quality of care provision that our Vision and Values require.  The CCG will continue to focus on its key priorities and on achieving its vision to improve the health and wellbeing of individuals and their families and the day to day experience of patients.

Click here to view October 2013 Scorecard
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