Media update: Cumbria floods and impact on NHS services

Homepage » News » Media update: Cumbria floods and impact on NHS services

Media update: Cumbria floods and impact on NHS services

Posted on Monday 7th December 2015
Dr Craig Melrose, medical director at NHS England Cumbria and the North East said:

“We would like to thank NHS staff for their continued support and commitment in ensuring patients receive treatment in these very difficult circumstances.

“Due to the severe disruption caused by the flooding, local NHS organisation are still operating essential services only. Many routine and non-urgent appointments and clinics have been cancelled today and for tomorrow (Tuesday). This decision has not been taken lightly and we will ensure services are operating normally as soon as possible. We would like to take this opportunity to thank members of the public for their continued support.

Updated summary about NHS services across Cumbria:

Cumbria Partnership Foundation Trust - Services and staff are working hard to deal with the severe disruption caused by flooding. We have been able sustain staffing in all of our community hospitals and mental health inpatient units and make contact with vulnerable patients in the community.

Dr Andy Brittlebank, Medical Director for Cumbria Partnership NHS Foundation Trust said: “Because of the significant disruption, we are running essential services only – unfortunately all routine appointments provided by the Trust for community services, mental health services and children’s services have been cancelled for the next 24 hours. Our staff are contacting patients to explain this. Urgent clinics are running as normal.

We apologise for any inconvenience however we have made this decision in order to support urgent cases and to help ease the pressure on other areas of the NHS and transport system. We will review this again tomorrow.

Community services staff are prioritising patients for visits according to need and have been able to reach patients requiring urgent attention with assistance from mountain rescue where required. Community mental health teams and crisis teams are continuing to keep in contact with vulnerable adults to ensure they are safe.

We are advising staff to come into work as normal as long as they are able and it is safe for them to do so. We are very grateful to our staff who are letting us know if they are able to offer extra help or if they have been affected, this is helping the coordinated response as all agencies continue to make sure people are safe.

The dental centre at the Cumberland infirmary is down due to power failure. This has affected our sterilisation supply across the county therefore emergency dental care is affected across the county. Dental direct is operating and can be contacted on the following numbers: North Cumbria – 01228 603900 South Cumbria – 01539 716822

University Hospital Morcambe Bay Trust – All appointments at the Royal Lancaster Infirmary (RLI), Westmorland General Hospital (WGH) and Queen Victoria Hospital (QVH) were cancelled on Monday 7 December. All elective non-urgent surgery is also cancelled at the RLI and WGH. Chemotherapy and Oncology appointments at the RLI have continued as normal.

A decision will be made in the next couple of hours (Monday 7 December) as to whether outpatient and elective non-urgent surgery appointments will go back to normal tomorrow. We will update everyone as soon as we can afterwards.

We are still using generators at the RLI as a precautionary measure. Patient areas will not lose power at any time but we have asked all staff to help us by only using power if they need to. We will continue to keep everyone updated.

We are asking staff to continue to come to work as normal and if they can’t they are to contact their line manager as soon as possible. We have also put a request out to any staff who are able to do additional shifts.

We will continue to keep staff up-to-date with progress and the latest weather warnings and road closures.

We’d like to thank staff, patients and the public for their support.

North Cumbria University Hospital Trust – All patients are being safely cared for and the Trust has been overwhelmed by support from staff coming into work over the weekend and who are working tirelessly to ensure patients are kept safe and are being well looked after – our sincere thanks to all of our teams who have gone out of their way to offer support at such a difficult time for Cumbria.

Both of our hospitals remain extremely busy and we would urge people to only attend A&E or use 999 for serious and life threatening emergencies. Please use the free NHS 111 service if you need urgent medical advice or contact your general practice.

Any qualified nurses or healthcare assistants who are able to come into work at the Cumberland Infirmary this evening are asked to get in touch with their line manager or get in touch via switchboard to the bed management office ASAP.

Update from North Cumbria University Hospitals NHS Trust

- All outpatient, endoscopy and chemotherapy appointments will be running as usual on Tuesday 8 December at both hospital sites – patients should attend these planned appointments as normal if they are able to do to safely.

- All routine planned operations will unfortunately be cancelled at both the Cumberland Infirmary and West Cumberland Hospital tomorrow (Tuesday 8 December) and patients are being contacted individually about this.

- All patients are being safely cared for and the Trust has been overwhelmed by support from staff coming into work over the weekend and who are working tirelessly to ensure patients are kept safe and are being well looked after – our sincere thanks to all of our teams who have gone out of their way to offer support at such a difficult time for Cumbria.

- Both of our hospitals remain extremely busy and we would urge people to only attend A&E or use 999 for serious and life threatening emergencies. Please use the free NHS 111 service if you need urgent medical advice or contact your general practice.

Cumberland Infirmary

- The Cumberland Infirmary continues to run on a back-up generator which is providing power to the main hospital building. This has, however, impacted on the CT and MRI scanner which are unable to run on a back-up generator. As a result of this some major trauma patients and stroke patients who could potentially receive thrombolysis are being safely diverted to other hospitals in the north east and we would like to thank our partners for their support. Stroke patients who live in West Cumbria can be scanned at West Cumberland Hospital.

- Unfortunately some peripheral buildings at the Cumberland Infirmary, including the Pillars building, Education Centre, Medical Records and Medical Physics currently have no power.

- We know ENWL and Cumbria Fire & Rescue are working hard to restore the power to the Cumberland Infirmary and peripheral buildings as soon as possible.

- Any qualified nurses or healthcare assistants who are able to come into work at the Cumberland Infirmary this evening are asked to get in touch with their line manager or get in touch via switchboard to the bed management office ASAP.

We would like to offer our sincere apologies for the disruption to some of our services and would ask people to please bear with us as we look to regain business as usual over the coming days and weeks. We will be in touch with all patients as soon as possible to reschedule appointments.

NHS England Cumbria and North East

Most doctors’ practices across Cumbria are open, but some have been affected by power cuts, resulting in one operating with no electricity and another having to temporarily rehouse with a neighbouring practice.

Patients are asked to please only contact practices for essential and urgent appointments, and we thank them for their continued patience and cooperation.

Of the 111 pharmacies across the county, there are four we know of who are unable to provide services due to the flooding, but we are assured that there alternative arrangements in place with neighbouring pharmacies in the area.

We would like to reassure the public that health partners are working together to minimise disruption, help ensure medical staff can get into work, and have the equipment and supplies they need to maintain high quality care to patients in Cumbria.

Glenridding Health Centre
The practice is open, a doctor is currently being brought into the practice via mountain rescue. The medical director from Cumbria Health on Call (CHoC) is helping as required at the practice. Medical supplies are being brought into the surgery by boat.

Eden Medical Group / Brunswick House Medical Group
Eden Medical Group has been closed today due to a power cut, and staff temporarily moved into Brunswick House Medical Group to work from there for the day.

We are now pleased to update you that Eden Medical Group have managed to get back into the practice and should be back in operation from their own premises tomorrow.

Appleby Medical Practice
Practice is open, although there is no electricity at the moment. There is one GP on site, one GP conducting home visits and a GP working from Temple Sowerby.”

Closed community pharmacies:

• Boots, Appleby
• Boots, Cockermouth
• Sainsburys, Church Street, Carlisle
• Tesco, Warwick Road, Carlisle
Posted on Monday 7th December 2015

 

 
Bookmark and Share

© Copyright NHS Cumbria CCG 2019. All rights reserved.